Conversive Products

Conversive is the leading provider of conversational self-service solutions. Conversive’s "Start the Dialog" strategy provides self-service solutions which complement all types of organizations, clients, current applications and budgets.

Conversive creates products that enable users to "start a dialog" with your company. Whether they are used for Customer Self-Service; gathering information for Online Surveys; used as part of a pro-active Marketing Campaign; as a Navigation Center on a Web Portal; or on your company Intranet, Conversive can assist your clients with a user-friendly customized self-service solution.

Providing an efficient and helpful resource to clients is a challenging and costly undertaking, no matter the size of a company. Companies make vast investments of time, money and infrastructure to support client service initiatives. Conversive affords companies an innovative, exciting and cost-effective self-service solution for clients, which exploit on all of data and process resources previously established. Conversive products are designed to integrate seamlessly and complement existing technology investments.

Conversive products provide an ideal client interface for existing client support processes, providing your clients with a rich self-service environment that is scalable and cost-effective.

Conversive products maximize the value of your Internet or Intranet site making it easily accessible to your client base. The end result is a sustainable advantage in cost containment and client satisfaction. Conversive products are designed to enterprise standards rich in functionality. Conversive's Natural Language Processing Engine consistently and reliably provides conversational answers to your clients’ inquiries. Conversive’s powerful client interface dynamically generates responses that personalize the client experience, consistent with Conversive's ­ “ask a question, get an answer” philosophy.

Conversive products dramatically improve site navigation and support a rich array of solutions to allow better communication with your clients. Conversive offers a robust Logging & Reporting technology, allowing a consistent window to the client base. This enables continuous improvement of all support solutions.

The Conversive Application Platform provides a reliable, scalable and fully redundant technology which includes web services integration to all existing technology resources. Conversive provides and develops products for all business categories; each designed to meet the special requirements and opportunities of specific business environments.