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 NEWS & EVENTS

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June 1, 2005, Malibu, CA

Conversive, the leader in Customer Self-Service Automation, will participate in the annual CIO Summit, produced by Marcus Evans
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May 1, 2005, Malibu, CA

Conversive, the leader in Customer Self-Service Automation, has been given the task of creating an online Customer Service Agent , "Ask Vic", after successfully helping Qantas Airways USA
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April 15, 2005, Malibu, CA

Conversive, the leader in Customer Self-Service Automation, is pleased to announce that our President & CEO, Rob Rappaport, has been selected by the editorial board of Inside the Minds www.aspatore.com
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April 1, 2005 - Malibu, CA

Conversive, Inc. the leader in Interactive technology, and Qantas Airways USA today announced the release of
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March 21, 2005

Conversive Inc., the leader in interactive technology, today announces the official release of AssistedResponseAgent.™
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March 15, 2005

Conversive, Inc. the leader in Interactive technology, today announced the release of bGate,™ a proprietary interface
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February, 2005 - Malibu, CA

Conversive, Inc. the leader in Interactive technology, today announced the release of BannerBots,™ a product which allows web designers
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Small deposit. Big return.

In today's e-business climate, it's not enough just to add site functionality and gimmicks. Companies need to improve functionality, offer superior customer service, increase interactivity, improve closing sales percentages, and boost customer loyalty. Even more important, investments in technology must generate a reasonable return on investment in order to be considered viable.

We're confident in the ability of the Conversive Application Platform™ not only to exceed our customers' expectations but to generate a significant return on investment in a short amount of time. By providing customer service and sales assistance, Conversive Agents™ reduce contact center costs, increase online sales closing rates, and help companies improve their brand image as perceived by their customers. All this while paying for themselves in a matter of months.

The more, the merrier.

To determine your company's potential Return on Investment, simply use the cost savings calculator above to see how much money your company could be saving right now.

N.B: For the purposes of this R.O.I. calculator, please note the following: although Forrester Research, in their Zero Tier Report, estimates the cost of customer service phone calls at $33.00 per incident, and email at $9.99, we've used a more conservative estimate of $4.00 per incident for phone calls and $2.00 for emails. These estimates are based on actual customer feedback. The R.O.I. calculator allows you to adjust the per incident cost estimates as they apply to your specific requirements.

We have conservatively assumed that a Conversive Agent™ can successfully deflect and handle up to 50% of all email interactions, and 25% of all telephone call center interactions. Simply enter the number of email and call center interactions your company currently handles, and see how much you could be saving within weeks.

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HOW MUCH WE CAN SAVE YOU

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